When I met my first direct report back in 2005, I was excited and a little overwhelmed. I had supportive managers, but I still wished for neutral, practical guidance on the tougher parts of leadership: performance evaluations, conflict resolution, budgeting. That experience shaped how I lead today.

Since then, I’ve managed 10 staff members and coached 20+ volunteers through their first leadership roles. I completed Dale Carnegie’s “Leadership Training for Managers” and a delegation boot camp—and I keep those tools close because they work. I love helping new managers and emerging leaders build confidence, clarity, and momentum.

What I bring

• Real-world association context with practical tools
• Calm, neutral coaching that builds skill and confidence
• A “destination, not a roadmap” approach: clear outcomes with space to own the how

How I help junior–mid-level staff

• Delegation done right: pick the owner, set timelines, define “done,” give feedback, and close the loop
• Budgeting basics: read financial statements, use simple trackers, and make informed trade-offs
• Goal setting that sticks: create SMART goals and checkpoints that drive accountability
• Managing others: deliver praise that lands; navigate tough conversations with clarity and care
• Accountability: own the wins and the misses; set expectations for true project ownership
• Strategic thinking: step up from task lists to see patterns, priorities, and impact
• Growth roadmaps: use performance reviews to chart concrete steps toward career goals

Formats

• 1:1 coaching (45–60 minutes, biweekly or monthly)
• Small-group workshops (60–90 minutes, hands-on)
• On-call office hours during busy seasons or transitions
• Playbooks & templates (delegation checklist, feedback prompts, meeting and budget trackers)

Outcomes you can expect

• Clearer ownership and faster handoffs
• Fewer fire drills; more proactive planning
• Stronger communication and trust across the team
• Managers who lead with confidence—and deliver

Interested in leveling up your team?
E-mail me at CherylWilsonMarketing@gmail.com to tell me more about your team’s needs.